1. Who We Are
E-Visa Hub UK is a private visa assistance service. We are not a government authority, embassy, or consulate. We help travellers prepare and manage visa-related application steps for Saudi Arabia.
2. Information We Collect
We may collect contact details, passport and traveller information, uploaded documents, payment and transaction details, correspondence with our support team, and limited technical information such as device, browser, IP address, and website usage data.
3. How We Use Information
We use personal information to provide our services, review submitted information, communicate with you, process payments, respond to support requests, improve the website, prevent fraud, and comply with legal or regulatory obligations.
4. How We Share Information
We may share information with trusted service providers, payment processors, hosting and analytics vendors, professional advisers, and official authorities when required to facilitate the service you request or when disclosure is legally required.
5. Cookies and Analytics
We use cookies and similar technologies to keep the website working, measure performance, remember preferences, and support advertising and analytics tools. You can control cookies through your browser settings, although some features may not work correctly if cookies are disabled.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, and meet legal obligations. We use administrative, technical, and organisational safeguards designed to protect the information we hold, but no online system can be guaranteed to be completely secure.
7. Your Choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us if you want to withdraw from marketing communications or have questions about how your data is handled.
8. Contact
For privacy-related questions, please contact support@e-visahub.co.uk.